The Complete Idiot's Guide to Great Customer Service (Complete Idiot's Guide to)

The Complete Idiot's Guide to Great Customer Service (Complete Idiot's Guide to)

Great customer service can be a powerful competitive weapon for any business. This Idiot's Guide shows any business person how to develop dynamite customer service programs that really work. Chapters include training personnel, handling complaints, creating a service culture...

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Name:
The Complete Idiot's Guide to Great Customer Service (Complete Idiot's Guide to)
Manufacturer:
Alpha Books
UPC:
978002861953
ISBN:
0028619536

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