Real Time: Preparing for the Age of the Never Satistied Customer
Real Time: Preparing for the Age of the Never Satistied Customer
Editorial Review
Real Time caused a sensation with its provocative look at doing business in a real time world, a world created on demand, where customers demand instant gratification...or else. ...
Real Time caused a sensation with its provocative look at doing business in a real time world, a world created on demand, where customers demand instant gratification...or else. ...
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