Difficult Conversations: How to Discuss what Matters Most
Difficult Conversations: How to Discuss 014028852X

Difficult Conversations: How to Discuss what Matters Most

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Penguin USA

UPC:
978014028852

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$15.00

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Difficult Conversations: How to Discuss what Matters Most Specs:
Product NameDifficult Conversations: How to Discuss what Matters Most
ManufacturerPenguin USA
Product Number MPN014028852X
Retail Price $15.00
EAN-1409780140288520
UPC978014028852
Specifications 
TitleDifficult Conversations: How to Discuss what Matters Most
ISBN014028852X
Author(s)Roger Fisher, Bruce Patton, Douglas Stone, Sheila Heen
Release Date03 April, 2000, 2000-04
FormatPaperback
Num of Pages250
Num. of Items1
EAN9780140288520
Weight0.5 lbs.
Deal first added on:20-January-2004

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Interpersonal Relations psychology Self-Help Family & Relationships Communication Conflict Resolution Negotiation in business Negotiating Negotiation
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Latest 6 Reviews
Here is what people are saying about the Difficult Conversations: How to Discuss what Matters Most
4 Star Rating  "Great Buy"2009-10-01
- Reviewed By User: A1P3MNMFY6KSQZ
Everyone should have this book in their personal library. Whether its difficult issues at the job, within friendships or relationships, Difficult Conversations: How to Discuss what Matters Most will assist in your approach to resolving those critical issues in your life: great book.
 
3 Star Rating  "audio needs better narration..."2009-08-24
- Reviewed By techguru06
I have the audio version. While I like the message of the book, the audio cd needs work. The speakers are boring speakers and hard to keep interested in listening. There's like 2 male voices and 1-2 female voices. Keeps jumping around.
 
5 Star Rating  "Where Have You Been All My Life?"2009-07-07
- Reviewed By User: A37VEV3O2K7NV4
I got this book from the library on the recommendation of a friend, but I'm now buying a copy to keep as a reference. This slim volume has completely changed my attitude toward difficult conversations--and as a shy, sensitive type most conversations are difficult for me--by revealing what is really going on beneath the surface: our investment in "being right," our denial of the impact of feelings, and most interestingly, the fact that what's often at stake is our own idea of ourselves as a "good" person. A few reviewers have criticized the book for going into too much detail, but I found it all extremely helpful. When you're trying to undo years and years of bad habits, defensiveness and misperceptions, it's essential to work through it step by step. I wish I'd read this book a long time ago, but I'm definitely going to discuss these topics with my kids and maybe save them a lot of difficulty in their lives. Highly recommended.
 
5 Star Rating  "One of the Best books I have ever read..."2009-07-05
- Reviewed By User: A7KLPM8HS7UMB
This book has given me practical insight to better understanding & responding to Difficult Conversations. If you ever find yourself tense or angty when talking with people who are important to you, this book will be a HUGE help. I wish I had read this years ago. My "buttons" still get pushed but, I can now take responsibility for understanding the dynamics so history is less likely to be repeated. This book has given me power and peacefulness. I even like myself more than before. This information should be taught in all schools! Read it; it has the power to change your life for the better!
 
5 Star Rating  "Concise and practical"2009-06-23
- Reviewed By User: A2NIDCE4EZSJDQ
The practices discussed in this book work. The basic idea is separating a persons ideas from their identity.
 
4 Star Rating  "difficulkt conversation"2009-06-15
- Reviewed By User: AP0OFLEWY7BYD
I found this very useful in preparing for a mediation session with a hostile and jealous co-worker. It was useful in helping me identify issues and also identify my own potential contribution to the misunderstandings. It also empowered me to file an age and race discrimination complaint against the colleague.
 
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