 "closed off internet connection all the time" | 2007-05-31 |
| - Reviewed By erisajd |
This program was FREE from Comcast internet service and I got what I paid for. The program installed easily enough and had many fine options. After installing, we started, after about 3 months, to haev problems with the TCP/IP stack. We could get email, see other computers on the network, and access network files, but could not get webpages or access the internet. I tried everything, from swapping out the wireless card to repairing the stack to tearing my hair out. Then, one day, I decided to use the task manager to shut down this program. This program is deeply embedded in the OS that it is impossible to shutdown without using task manager to manually turn off about 10 running programs. Being fairly computer literate I manage to shut it all down and internet connectivity returned immediately.
I called support, and they told me it was not possible that the program did that. I must have configured it incorrectly. Right there, sitting on the phone, we defaulted all settings and I rebooted. After 2 minutes and one website, it blocked off all internet connectivity again. The network was visible, email came and went, but no internet. Even with me logged on as the parent and supervisor and the firewall turned off.
You cannot EASILY remove elements of the program. Once they are installed, they are installed. Period. You cannot turn things on and off easily. When I logged on to the computer as the sysadm and logged onto the program as admin, no change. Internet was still blocked.
I uninstalled the product and this computer's internet connectivity problem was solved. The computer was bare of any protection except for windows firewall so my child was instructed no IM, no email and no webpages except for a specified list. We then obtained and obtained Norton Internet Security 2007 = I already had this on another computer. We installed it and it works properly without any issues on connectivity.
Macafee Support ultimately blamed me and my computer for their program blocking internet access. Yet, as soon as I deleted or stopped their program running, I had no problems. This computer was a dead stock, modern version compaq with a gig of ram and nothing was installed on it except games. NIS discovered no problems with trojans, virusses or hijackers when a full system scan was run after install. So, it was not my computer and was this program. Beware.
Finally, as with all macafee products, it was a resource hog. it takes a long time to load a boot and takes a LOT of system resources. I had NOTHING running the background, no im client, no compaq/hp system spyware, nothing but the operating system and the product and I was down to 65% system resources. |
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 "any one know a GOOD security suite" | 2007-01-09 |
| - Reviewed By primedesign |
| McAfee insists on checking with the internet every time I reboot the computer to make sure I am REALLY a registered user. Half the time I can't remember my password and have to go back and find it. This is annoying. Also, when it once found a virus in something, it didn't know what to do with it. So I had to go find another software to remove it. What do I have this software for if it lets them in? I won't renew. |
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| "Do not buy, don't even accept it for free" | 2007-01-05 |
| - Reviewed By User: ARG6YHJMFJ2VU |
| Much of what you read in the other reviews should convince you already to not buy this product, or any McAfee product. Technical issues aside, the fact McAfee forces their own pop-ups onto your screen (they pop up from the lower right of your taskbar) is quite the irony. I have security so I don't get pop-ups. Frustratingly, there is no way to override the pop-up except uninstalling the product - shocking - more like adware than a friendly good product. The values of McAfee show they do not have your interests at heart. Go with Norton, or perhaps a guru has a better solution than either of these mainstream companies. |
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| "Worse than Norton" | 2006-11-07 |
| - Reviewed By ewin64 |
| I thought Norton was bad, constantly freezing my computer with one or another of its components. Well, McAfee is worse. For just anti-virus, you might want to try Avast. For a suite to try, I have no recommendations except ... don't. |
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| "Anti-Virus & Anti-Spyware doesn't detect keyloggers" | 2006-10-28 |
| - Reviewed By cybertext |
| Norton was the best anti-virus around 2000. Problem was, you couldn't get their stuff on sale. They knew they were good. McAfee got you to buy their things by giving you trial softare, and letting you keep running the old versions. When XP came out, I had to get the best...Norton. McAfee wasn't even ready. However, later when I re-evaluated McAfee was catching things Norton wouldn't. They got the edge back. I switched. When I went to buy the new one, I started getting pop-ups during on-line work, classes, games, omg. McAfee tells you, unless you uninstall their software you can't disable to pop up. But, this is what got me. I had (2) key loggers McAfee didn't catch: KGB & Sc-Keylog Pro 3.2. McAfee Anti-virus and Anti-spyware will not get rid of them even if you detect PUP's. Their website makes it worse. They say the keyloggers are contraversial, and the don't want to consider them a virus incase someone needs to track your keystrokes and remotely find out what you are doing...omg! *.pif keyloggers can be pulled down from web pages now they are so prevalent. They steal bank passwords, and they are fine?!! McAfee is gone. Why do these companies have to get cheap with the engineering? Off-shore my uninstall buddy...I really don't know what they are thinking. Anyone seen the movie Office Space? That's what happens over there...I'm so livid, wall climbing pissed. I can't wait when Mr. Nigera starts drawing out my money because that's not a virus sir. Good-grief Charlie Brown. Trying to find something nice to say...the anit-spyware will find and remove more cookies any anything out there today. I went through over 6 demo programs. Please don't you dare off-shore the cookie person! |
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| "Anti-Virus Anti-Spyware doesn't detect keyloggers" | 2006-10-28 |
| - Reviewed By cybertext |
| Norton was the best anti-virus around 2000. Problem was, you couldn't get their stuff on sale. They knew they were good. McAfee got you to buy their things by giving you trial softare, and letting you keep running the old versions. When XP came out, I had to get the best...Norton. McAfee wasn't even ready. However, later when I re-evaluated McAfee was catching things Norton wouldn't. They got the edge back. I switched. When I went to buy the new one, I started getting pop-ups during on-line work, classes, games, omg. McAfee tells you, unless you uninstall their software you can't disable to pop up. But, this is what got me. I had (2) key loggers McAfee didn't catch: KGB Sc-Keylog Pro 3.2. McAfee Anti-virus and Anti-spyware will not get rid of them even if you detect PUP's. Their website makes it worse. They say the keyloggers are contraversial, and the don't want to consider them a virus incase someone needs to track your keystrokes and remotely find out what you are doing...omg! *.pif keyloggers can be pulled down from web pages now they are so prevalent. They steal bank passwords, and they are fine?!! McAfee is gone. Why do these companies have to get cheap with the engineering? Off-shore my uninstall buddy...I really don't know what they are thinking. Anyone seen the movie Office Space? That's what happens over there...I'm so livid, wall climbing pissed. I can't wait when Mr. Nigera starts drawing out my money because that's not a virus sir. Good-grief Charlie Brown. Trying to find something nice to say...the anit-spyware will find and remove more cookies any anything out there today. I went through over 6 demo programs. Please don't you dare off-shore the cookie person! |
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| "Keep this thing away from your PC." | 2006-10-12 |
| - Reviewed By User: A8LOUQ3A56909 |
| I just got the automatic upgrade. THE PROGRAM DOES NOT HAVE A CLOSE FEATURE!!! That's right, once it's running on your computer, you cannot close it. I went to the manufacturer's tech support forum. Apparently, the people at McAffe haven't decided upon whether or not to include such a feature. I feel like I just downloaded a piece of malicious software! Read on for more complaints... |
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| "This product is AWFUL." | 2006-09-29 |
| - Reviewed By mjmdfacc2002 |
| I have had earlier versions of this product which worked OK (except the SPAM blocker was over zealous). I bought the upgrade on CD and after TWO months I get an expiration message. This is where it gets to be a nightmare. I have spent HOURS with McAfee support who have had me download programs aimed to clean out remnants of older versions and deleting lines from the registry. Literally hours and hours later, dozens of re-boots, working in Windows SAFE mode it still won't work. This product is a waste of money and a waste of time. I am looking into a class action suit. Any one want to join? |
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| "Lots of Problems!!" | 2006-09-05 |
| - Reviewed By User: AMF3ALLRHF6YW |
I had been using McAfee on 4 PCs in my household for about a year, as I get a FREE download of Virus Scan, Firewall, and Security Center from my ISP. I always liked their Virus Scan. Firewall was OK.
Then I made the mistake of allowing the automated update download to the next version of Security Center. Program came with a bunch of extra utilities that don't have a lot to do with VirusScan or Firewall. Ran Disk Space recover once. I noted that the default of the program is to delete ALL of your previous System Restore points! Fortunately, I disabled that selection, because when I ran the disk cleanup utility, McAfee deleted the program that lets Microsoft know I have a legal version of Windows! I immediately got pop-ups from MS, indicating that I have pirate software, and need to buy Windows. I restored to an earlier point and fixed the issue.
A few weeks later, the virus definitions would not download anymore. In trying to download & install the program again to fix the problem, the McAfee install script incompletely uninstalled the old software, and then would hang when trying to reinstall. 6 hours of Chat Support from McAfee later, I have been able to clean out most of the old software, but unable to reinstall McAfee.
As an added "Bonus", the utility IEREGFIX.BAT that they supply on their support site as part to their troubleshooting and maintenance had disabled Windows Media Player for all user accounts except the administrator account. Took another 3 hours to go back to System Restore about 3 weeks ago, and re-do all of the updates to my PC that I had made in the last 3 weeks.
I have now installed ZoneAlarm. Much faster to load at boot, works well, and most importantly, it hasn't trashed my system!
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| "Don't buy this product" | 2006-08-14 |
| - Reviewed By khawk@newyorknet.net |
I am an online subscriber of the entire suite of McAfee security products. The latest upgrade is a disaster, and if you don't believe it, check their user forums. Printers dropping out, networks dropping out, incoming and outgoing e-mails, blocked, software compatability issues. After approximately 40 hours of trying unsuccessfully to install this thing, I finally demanded a refund for a non-working product.
At that point, you get to the other reason not to do business with Mcafee. Beyond bad customer service, they do not give refunds more than 30 days after their automatic renewals. I finally got one by threatening to go to the FTC and seek out a class-action attorney, because I was paying for non-working software.
On top of that, the suite is a resource hog and will slow your system down.
I'm not just a disgruntled user. I'm a furious one. I've been a faithful Mcafee customer for years. This disastrous update not only cost many business owners, like me, time and money that we will never get back. It also was evidence of exactly how little Mcafee will do to help its customers, when they put out a bad version.
Don't buy it. You'll regret it. |
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