 "No Problems with my Explorist" | 2008-02-13 |
| - Reviewed By arnold18 |
I was surprised by some of the reviews. I have used both version 3 and version 2 (offered here) on my Explorist without a problem. It appears from the Magellan web site that version 2 is the only software being offered at this time and I know that some users prefer version 2 to version 3. Version 3 did have better support for geocaching, but other than that, I am not sure that I noticed much of a difference.
To use this with the Explorist, you do have to go through extra steps, saving it to the hard disk and then transferring it over to the unit.
At one time, Magellan stated that there would be yearly updates. Hardly. This version is long overdue for one. And since the Explorist does not support automatic re-routing, the mapping is more cumbersome than the Garmins. Although this has gotten me where I need to go, if I am driving somewhere I generally pull out the Garmin. There are tricks out there that eliminate the need to always have the cd in the drive when it is used. |
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| "It's ok, wish it was updatable" | 2007-12-03 |
| - Reviewed By User: A2TZ3G12TZWUB4 |
| I wish it was possible to update the maps, as in update to current maps, live download, what roads are different since I bought the software. As far as I've been able to find the maps the CD came with are the only map I'm 'allowed' access to. :-( |
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 "Magellan for motorcycles" | 2007-10-03 |
| - Reviewed By User: A477Y2D1PXJ6T |
| The problem we have found with the product is that anything you need in traveling on a motorcycle can usually be found at Wal-Mart. Very limited listings of the nearest Wal-Mart Stores. Very difficult instructions in loading (needs to be listed as 1,2,3, etc) I do have a Master's degree! Wish the company would make it easier to load and just to "get started". |
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 "SW doesn't run, support is awful!!" | 2007-08-31 |
| - Reviewed By jamestfoster |
DO NOT BUY THIS SOFTWARE AND DO NOT EXPECT HELP FROM MAGELLAN TECH SUPPORT!
I purchased this software (v2.00) in Dec '06. Installed on my XP computer. It won't run at all. I called tech support. After a lot of time spent on hold I was told that it was a known problem and the solution is to disable all of the startup services in order to run the program because of a conflict with the anti-virus protections. I was also told that a patch was being worked on.
I also tried the SW on 3 other XP machines that I had access to and it ran once on only one of them (with anti-virus software installed) but never again.
Skip ahead to June. I called Magellan again about the availability of the the promised patch. Guess what, there is none. Magellan offered to send me a new copy of the software. 2 months and several phone calls later the software finally arrived. It was the same version that I already have with the same problem. I tried installing it on another machine that my company uses for testing that has only the operating system on it and no other applications, and it runs, but only on that machine which is not mine and I can not keep the software on it. The software also requires that the map CD be in the drive when you can get it to run, which is an unnecessary obstruction. The software also locks itself to a single GPS unit, also for no apparent reason.
If by chance it works on your machine you are lucky. I have been able to run it on 1 out of 6 different computers that I have access to. Magellan Tech support is AWFUL! They are slow, they don't speak english well, and can't give reasonable answers. Their solution of disabling the protections on the operating system is not a reasonable answer. (I asked the last tech support person if he would disable the protections on his computer and he said no.) |
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 "Doesn't support Explorist GPS units" | 2007-03-30 |
| - Reviewed By ahicken |
This software does NOT support the Explorist series from Magellan. For that you need Magellan DirectRoute v3.0, which is part number 980654-04. Amazon doesn't currently carry that version. If you have an Explorist, do not buy this, go elsewhere and get the correct version.
If you have an older Magellan GPS, this should work just fine. |
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| "SW Won't Run on all Computers" | 2007-02-07 |
| - Reviewed By mphare |
I have a fairly new computer (Fujitsu S7110 laptop) and this SW won't run on it. It installs without any error. Clicking on the program icon results in nothing happening.
As a test I installed it on my desktop (a CyberpowerPC) and it runs just fine.
But, I need it on my laptop, not my desktop. It doesn't do me any good while on the road to be running on my home machine.
I called tech support and they basically had me disable all the boot time software and services and, yes, the software does run. But is that really a solution? It's more like a kludge. The software has issues and Magellan doesn't want to admit it.
The Magellan web site hints that version 2.0 of DirectRoute won't run on all DVD drives, but they don't provide a solution.
I asked if they would upgrade me to version 3.0 and they said no.
This software was essentially a waste of money for me.
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