Latest 5 Reviews Here is what people are saying about the BlueAnt X5 Stereo Bluetooth Headset
"Purchased 2 X5's. 1 worked for a year, the other for 2 months."
2009-10-12
- Reviewed By User: A2H7LNGM8V6O06
BlueAnt no longer sells or supports the X5 or any other stereo headset. All information about this product simply disappeared from their website.
My 1st X5 worked well for just over a year, then the audio streamer simply stopped lighting up. Replacing the battery did not solve the problem.
I misplaced my receipt, so I was unable to use the warranty.
Since I liked the set well enough, I purchased a 2nd X5. After 2 months the headset and the audio streamer no longer recognize each other. The lights on both devices indicate that they are in pairing mode, but they do not pair. I swapped parts with my older X5, to no avail.
I have triggered the warranty and will follow up here with information about how that process goes.
Pros:
- Sound guality for headset is quite good on my Blackberry 8900
- Bluetooth range extends comfortably throughout a rather large home
- Headset hold a charge of @ 5 continuous hours
Cons:
_ The Audio Streamer would barely hold a charge. Sometimes it would not work even if taken immediately off the charger including checks to be sure that the battery contaacts on the streamer were clean, dust free & seated properly on the streamer. When it did work the sound quality with my IPod Classic contained so much static as to make it unlistenable after a few minutes.To ensure that it wasn't a bad battery, I switched the batteries between the headset & the streamer with no different results indicating a bad streamer. I contacted Blue Ant by phone, & followed their recommendations with no results. Following their instuctions I returned the steamer to Blue Ant and received back what appeared to be the same streamer & battery I sent them with the same results i.e. streamer dosen't hold charge. I've given up on the streamer & just use the headset.
If you just want the headset, see if you can buy it standalone. If you want an Audio Streamer this is not the product. Their rating would be even lower if the headset didn't work so well.
"Substandard product + Snooty Product support = Buyer Beware"
2009-06-12
- Reviewed By User: AIBEAP5F7K4ZW
I ordered the Blue Ant X5i from Shopcell - an Amazon market place vendor. While the product was delivered promptly enough, alas - it wouldn't even switch on.
My first step was to call "BLUEANT" customer support (North America) . After a moderate wait I was able to get a live support rep. We went over diagnostics, but within the first minute of the call, his question was "How much did you pay for this product?"..When I answered $30 on Amazon.com - his response was " Must have been refurbished! - send it back to the seller!!"....When I mentioned the description says - brand new and it arrived in new packaging his answer didn't change.
At this point - it became pretty obvious that he'd lost all interest in the call and wanted to just get me off the phone...
Then I asked about their product warranty - I even have a product warranty card - he said, "call the seller first or return it to them!".... What kind or condescending product support/warranty is this - product support has no business asking about product price... I highly doubt their product warranty means anything to them or - or even if they will stand behind it.
Their product support and brand standards are probably just like their product - substandard and indifferent
"Very good bluetooth product"
2009-06-05
- Reviewed By User: AMTXSYX3NMUS5
Very good bluetooth product. The headphones work well with two other bluetooth items on my HP HDX laptop. It will connect directly to the laptop, however to get stereo sound, you have to use the add-on piece that plugs into the headphone jack of the computer. The headphones aren't as comfortable as I'd like them to be. After about an hour and a half of wear, they become uncomfortable, even irritating. Takes a little getting used to. I probably would by this product again, but not at the price listed.
"BlueAnt X5"
2009-05-05
- Reviewed By User: A2P6VCRMGLM34R
I love this product! I did a lot of reseach before settling on this stereo-bluetooth/wireless-headset. I have had it for about 1 month and have used it considerably. At work, I listen to my MP3 player (Samsung P2) for 5-6 hours a day. It is comfortable (as much as anything can be on your head for that long). It connects very easily and holds the connect perfectly up to about 8-10 meters before begining to drop out. Setup was a breeze. The blue tooth works perfectly with my AT&T Tilt phone. It puts the music on hold and answers everytime with no problem. Callers dont even know I am on a hands free device. The stereo music is crisp and clear with great seperation. I definitely would recommend this unit to anyone!
Last updated: Nov 08, 2009 at 04:16 EST. Pricing information is provided by the listed merchants. GoSale.com is not responsible for the accuracy of pricing information, product information or the images provided. Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on amazon.com or other merchants at the time of purchase will apply to the purchase of this product. As always, be sure to visit the merchant's site to review and verify product information, price, and shipping costs. GoSale.com is not responsible for the content and opinions contained in customer submitted reviews.
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"Purchased 2 X5's. 1 worked for a year, the other for 2 months."
"Mingusfly"
"Substandard product + Snooty Product support = Buyer Beware"
"BlueAnt X5"