 "Its Okay...But" | 2008-08-14 |
| - Reviewed By amallsman |
| I bought this phone to replace my Blackberry 8700g, from what I read it would give me everything I need that my Blackberry didn't. A camera and games. Well...It does but I should have bought a blackberry that does the same thing. I am so unhappy with this phone that within two weeks of owning it I went out and bought a blackberry curve 8310. This phone is great if you don't put a lot of data on it. I had to buy a memory card so that I could stop getting the message that I was running out of space. But after 10 pictures it still tells me that. This phone is great if you don't plan on using it as a pda, or really using it but for fun. For me, I need a PDA and it just didn't work for me. The picture quality is beautiful and quite surprising that I can get a clear shot while the sun is going down. Other than that I would NOT recomend this phone to anyone. I will stick with my blackberry which seems to have it all. |
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 "Lots of Features, Little Wow" | 2008-07-26 |
| - Reviewed By User: A1EG1Y4F3K7HN9 |
I'm going to keep this as brief as I can. I am now on my 4th, yes FOURTH Dash from T-Mobile. While the phone carries a lot of very useful features and seemingly easy to use interfaces it is incredible poor on performance.
So far I have experiences freeing, random reseting, lock outs, full failure, inability to dial out and other random problems. I can't tell you if it's the phone or Windows Mobile 6, but regardless of which it is it makes the use of the phone frustrating and almost downright worthless.
Because of all the problems I'm switching over to the Blackberry Curve. Maybe I will have better luck as my friend is having better luck with his Blackberry Pearl (after having 4 Dash's himself). Even a T-Mobile store rep has told us of the numerous problems people have had with the Dash and it's sister phone the Wing. |
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 "Good Phone, Fragile" | 2008-07-03 |
| - Reviewed By ewisdahl |
I owned this phone for about one year. For most of that year it was a great phone. I loved the ability to synch with my photos, calendar and contacts, the email functionality, being able to make and add my own mp3 ringtones, the media player for listening to music, using the internet to answer questions during arguments, get movie times, and getting directions. The phone was incredibly useful. It was a great PDA. The only complaint I had was that the included IM client was considered to be using "text messaging" and not your data plan (that was an expensive assumption the first month).
Then it started to act up. At first it was mainly a power issue. It would randomly turn off. Afterwards you had to remove the battery and then put it back in to restart. When this started happening it was nearly impossible to get onto the internet without it powering down like this. Finally, the event I had read about but hoped would never happen happened. I pulled it out of my pocket, just like any other day, and the LCD was white with a black blotch. It had cracked directly over the speaker. As far as I know I had not done anything different, although looking back there must have been some pressure placed on the screen pushing it into the speaker. The phone prior to this had been very resilient.
All in all I am not 100% certain whether I would recommend this phone or not. When it was working it was great. If I had done something boneheaded to ruin it I would fess up and still say that it was great but not to drop it or step on it or whatever might have caused the problem. However, not having anything which I can directly correlate to the phone's breaking I am a bit hesitant to recommend it. For functionality I would say absolutely, 100%, I recommend this. For longevity I would say, only buy this if you are planning on using it for a year or so. Hopefully it will last that long. Mine did, but just barely...
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 "Easy to lose" | 2008-05-23 |
| - Reviewed By valueproducts |
| Since Tmobile dash cover is clip on belt type, it is easy to fall off from the belt. When it falls off to ground, it doesn't make any noise. In fact, I just lost my phone this way. |
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| "Love the phone -hate the screen repairs" | 2008-05-07 |
| - Reviewed By govzgeek |
This phone has performed beautifully for the last year. I want everone to understand the phone has exceeded my expectations, but the support and sales people may be eventually be charged for manslaughter if I finally pop that vein in my forehead from dealing with them...
Let me explain -this phone REALLY is a wonderful phone; however, it's really not the original/first phone --it's the fourth. The first Dash didn't work so my T-Mobile business rep ordered a replacement as a "buyer's remorse" so I'd get NEW equipment and not refurbished. I Got the new phone in two days (with another $299.00 charge to my account -with the understanding the charge would be removed upon receipt/return of the bad phone...I returned the bad phone immediately (APR 2007) it took until FEBRUARY 2008 for me to FINALLY get the credit). Anyhow, two days after receiving the second phone, T-Mobile NATIONAL SALES sent me ANOTHER phone and charged me ANOTHER $299.00) For those of you not keeping track, this was number THREE. After waiting three months for my BUSINESS rep to resolve the issue, I called and discovered he no longer worked there. When I called NATIONAL SALES they had no idea what I was talking about and referred me back to my BUSINESS acct rep... LUCKILY, I had a friend who broke HIS phone and I sold it to him for $299.00. My T-Mobile Dash worked beautifully until December 18th, when I left it on the seat of my car as I hurridly packed to leave for the Christmas Holiday. As I knelt down to reach across the car, I felt the phone NEXT to my leg(it wasn't even directly under my leg, but it was tweaked enough to break. Now I've DROPPED this phone a bunch of times (because I'm a clutz) and never had a problem. But that screen doesn't do well with even the slightest pressure (not that I'm complaining --this was entirely my fault). My fourth phone lasted until two weeks ago when I had it sitting on the back seat of a friend's car. The person sitting next to me put their hand down to adjust their position, and voila! I had another cracked screen.
REFUSING to spend another $499.00 on a non-contract phone replacement, I found a great repair/parts location and ordered the screen with a small toolkit (included) and the instructions for disassembly and installation were on the website (including video of disassembly). I got the parts in two days and I had the phone as good as new in less than 45 minutes.
All the beltclip cases for the Dash seem to be too tight or too flimsy -I've tried the 'stock' belt flip case, I've purchase a leather case, and a canvas case specifically for the Dash... all were too tight. The thin size is great for putting in my jacket pockets or suit, but I think I'd rather have a little more girth to it as reinforcement against accidental tweaks.
I've downloaded some wonderful utility software for this phone. The storage card works beautifully (although it would be nice if the onboard capability was a little better).
I've not had ANY problems with the software (after upgrading to WM6). I use Exchange 2007 server at the office and Office 2007 --this phone (with the office update) works beautifully!
I'm the CIO for a small public corporation so Email and texting are non-stop. I can even access my office security cameras as well as control card key doors via this phone and the application webclients -- it saves me SOOOO much time and considering I live 96 miles away from my office, this phone is a LIFESAVER!!!
If you're still reading this - I HIGHLY recommend this phone. I CAN'T really recommend T-Mobile's customer service, but they're STILL a MILLION times better than ALLTEL. Besides, you can take care of just about anything using your online account --just don't order replacement phones. |
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| "Could Be Better" | 2008-05-05 |
| - Reviewed By User: A2IXYK8U3I0GGI |
I've had this T-mobile smartphone for about two months now, which I switched for my old Razr. I am overall satisfied with this phone, but I constantly desire to switch back to my Razr.
If I use it for anything other than calls, e.g. music player or internet, I find the battery being extremely low about two hours later. For business people, this could be inconvenient. I personally find it frustrating.
The keys are almost too small for my fingers to type, so I find myself erasing text quite often.
It's hard to keep in my pocket if I have a plastic cover on it. If I just want to carry it with me, it will slip out of my pocket if I have a third-party plastic cover. But, if you have just the phone, the back is very good at keeping it in your pocket and purse.
I do love the music player, especially since it is Windows Media Player. The battery will be depleted in about two hours, so you don't have alot of listening time if you only charge your phone once a week. The headphones that come with it are a plus, meaning I don't have to buy a pair. I also love the sound-it's crisp and pristine. I love listening to my music on it.
If you are looking for a good business phone, you might consider looking around first before buying this. If you do buy it, be sure you completely charge your phone before you go out. If you just want a phone, you can get a better price without all the extras. I, personally, am pretty happy with this phone. I think it's a top contender compared to the Blackjacks. |
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| "A Bargain thats still hard to beat, vs Moto Q 9 and Blackjack II" | 2008-05-04 |
| - Reviewed By darkmechanic |
First, when looking for a new phone, I needed a large screened, full keyboard non-touch-screen style phone (being a mechanic, touch screens are not a real good idea). I also wanted Wifi and bluetooth for the obvious reasons, Wifi for hotspots (and speed, if you will) and Bluetooth connectivity for handsfree accessories...So I looked at many phones, screen resolutions, software pkgs included and what was available, etc.
I am an ATT (cingular) customer, but I looked at competitor products as well, which is how I found the HTC S-620 (T-Mobile Dash)/ HTC S-621.
This product is still available as the full-version HTC S-621, as of April, 2008. One huge difference between the T-mobile locked phone and the unlocked is the software and installs; the unlocked phone is straightforward, while the locked version requires some online chat room help to circumvent the network "protection" scheme. One nice feature is the WiFi, which allows coffee shop/fast food/ hotspot access to the net, but the other option is the networks flat rate unlimited net service.
Instead of being "locked" to T-Mobile, the S-621 works great with other Edge and GPRS nets, I personally use ATT (former cingular). The unlimited internet is $30 and believe me, it is worth it. ATT service is unmatched here in WA state, and is among the few that I can use at home, northeast of Everett. The bottom line here is this phone is about $50 with a service plan on t-mobile, and about $240 unlocked s-621 version via e-bay "buy it now"... I love the features, the fits-right-in-your-hand style and the Wifi and open software choices of my 621. By the way, I have a 2 gig micro sd card with 170 mp3's, 3 movies and some 2-5 meg photos on my phone now, along with new skins, backgrounds, and ring tones. The phone reception, keyboard, browser, and instruction books all WORK AS THEY SAY.
After double checking this unit with actual owners of ATT Blackjack II (samsung) and ATT Q Moto 9 (motorola) both running win mobile 6, I still choose this phone. Price, features and hands on helped my decision. Good luck with yours !
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 "I LOVE IT!!!" | 2008-04-28 |
| - Reviewed By User: A3VFAZLF66YXPL |
I'm currently a college student who's attending school and working, and I must say that this is probably the most user-friendly device I've come across. It's soooo easy to navigate and it makes my life so much easier! The calendar and keyboard are probably my favorite features. I like the iPhone, but honestly, I need a keyboard in order for my device to be able to keep up with my daily schedule.
I like the fact that the home screen is not riddled with tons of icons and options, because that actually intimidates me and makes me flee from my phone. But t-mobile was very smart because they have a start button which leads you to the many icons. The alarm is great because the loudest one screams in the morning (I need a loud alarm clock) and usually almost always wakes me up.
One tip, though. I got a little too excited in the beginning and started pushing away before the screen even fully loaded, when I turned it on, and it froze many times. I realized that once the phone is on, this does not happen. But if you turn it on and off a lot, you might want to wait until everything is fully loaded before going crazy.
It does freeze once in a while but not too much. But hey, I don't know a phone that has a calendar and all the options this phone has that freezes less than this phone. It's just something to deal with until the tech guys can finally find a way to get around it.
But overall, AWESOME!
Oh yeah, and it's purty. =) |
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| "Great phone, some big Drawbacks though" | 2008-04-08 |
| - Reviewed By john_no_nickname |
I got this phone two days ago. I traded my old Samsung phone in for this to get more Internet and e-mail.
First impressions:
- Screen is twice as big as Samsung and very nice.
- Internet applications mostly work
- Usability is not optimal, could be better (not very intuitive)
- Thinner and sleeker than Blackberry
- The phone FROZE on me on day 2. It locked and I could not turn it off (even by holding down the power off key). There was no way to shut it down. I had to actually remove the battery pack to get the thing to stop. (my question is, is T-Mobile/Microsoft in compliance with federal law, if I am physically prevented in that moment from making for instance a 911 call ??). My phone was locked when I was just surfing, preventing me from making ALL calls, including 911 calls.
- Battery power: my old Samsung phone had to be recharged every 3 days or so. This phone has to be recharged DAILY (!!). I got 4 good hours of power out of this phone today. Imagine you are a sale rep on a flight to who knows where. You land in XYZ at 11:00 AM . You use this phone to make calls and browese for 4 hours. It is DEAD by 3:00 PM
...need I say more ? |
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| "Great phone so far..." | 2008-04-08 |
| - Reviewed By john_no_nickname |
I got this phone two days ago. I traded my old Samsung phone in for this to get more Internet and e-mail.
First impressions:
- Screen is twice as big as Samsung and very nice. I really like the big screen compared to most cell phones.
- Internet applications work pretty well
- Usability is decent (could be a lot better)
- Thinner and sleeker than Blackberry
- Batter life is only o.k. (done after only 4 hours of non-Wi-Fi applications)
- The phone FROZE on me on day 2, and again 2 days later (this NEVER happened with my old Samsung phone). It locked and I could not turn it off (even by holding down the power off key: hello Microsoft, hello HTC !!). There was no way to shut it down. I had to actually remove the battery pack to get the thing to stop. I had to remove the battery, which worked as a "hard re-boot". This happened TWICE in the first week of use.
- Battery power: As long as you are not in WiFi (which I don't use anyway so far, because I don't need it so far) the battery life will last about 3+ hours. Battery power is mediocre at best.
BTW: GET THE INSURANCE ON THIS PHONE WHEN THE CELL CARRIER ASKS IF YOU WANT IT !!!! (given the issues listed by other posters about the cracked screens). |
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