 "Small business owner" | 2008-09-01 |
| - Reviewed By User: AWH4IWR6AS739 |
| Works great as a business printer. Very fast output. However the photo quality is very poor. I had the Officejet D145 which had superior photo print quality. I am going to have to purchase a separate printer to print my brochures. |
| |
 "Impressive-Fast" | 2008-07-29 |
| - Reviewed By User: A303I4OM7RQ8IG |
I have this unit for almost a week now and all I can tell is nothing but positive feedback. I am totally impressed with this printer. It prints fast and I mean fast. At 35ppm it is impressive to see the results. Laser like quality and excellent color. I bought this unit to consulidate my 3 other printers to one unit doing something good for the environment as well as space saving. The fax, printer, copier, scanner features are working like a charm. I am very particular when it comes to printing as I have been with the rest of my printers and so far this one is a true SOHO printer. At about 2300 pages per month with one cartridge which is the XL type, it is amazing how inkject have come a long way for such massive production. It is highly recommended.
I'm not sure why so many people have so much problem with this unit and I'm not exactly sure if this printer meets their expectation for that price. The truth is you get what you pay for and in my case paying $265 was worth the wait and new technology. Make sure you use the recommended paper. It is impressive when printed on HP White Bright Inkject with colorlok technology.
|
| |
 "Great device" | 2008-07-26 |
| - Reviewed By jemery27 |
This is a great device for what it is. We have had no technical problems and the quality and features are great. We have multiple computers setup to use the 7680 as a fax, scanner, and printer. That would be extremely hard to do any other way. Even better, the front panel allows a lot of control without even using a computer - scan photos or multipage duplex documents to flash card, computer, or network storage, send fax, make copies etc...
My only gripe would be the photo scanning speed - it seems to scan the full glass at full resolution as a preview so it takes forever (5 minutes?). It does some cool things from there, like auto-detect multiple photos on the same screen, zoom, rotate etc... We've had a few minor issues which can be expected with a complicated and extremely versatile device like this. Haven't had to call tech support though - we would definitely buy it again. |
| |
| "Works just fine with Ubuntu 8.04 LTS" | 2008-07-22 |
| - Reviewed By rdjnet |
My mom (in her late 60's) has been running Linux for years as her main system, because I'm her tech support and I gave up on Windows a decade ago. I've had her running Ubuntu for a few years with minimal issues. When her old printer died last week, she went to a well-known brick-and-mortar outfit and settled on either this printer or a similar Canon (she loves the AIO printers for their copy capabilities). I told her to go with the HP because HP offers Linux support, and Canon doesn't. I've always had issues with AIO's in Linux though, and dreaded the thought of hooking this printer up. I have to say, though, I was amazed at how well this printer works under Ubuntu. I connected the USB cable, and the printer was instantly recognized as a 7600 series. The print driver (at least on Open Office) gives access to the duplex modes and other settings, and both B/W and color printing worked flawlessly from the get-go. I then tried xsane, and sure enough, it identified the scanner on the printer. I tried color scans, multi-page ADF scans, etc., and it all worked with zero setup on my part. Amazing. I give HP four stars for some excellent linux drivers and a fully functional printer.
The remaining star I left off due to a few issues that have nothing to do with Linux. One, I haven't heard a printer make this much noise since the old lineprinter days of yore. Secondly, it's fast in single-page mode, but duplex mode is *much* slower because it pauses 10-15 seconds for the ink to dry before it runs the paper back in for the backside printing. Third, it takes 2-3 minutes for the printer to warm up after you turn it on.
I never did try the network connection as my mom doesn't have a switch, so I can't say how well this printer would work with Linux in a networked environment.
So, if you are running a recent version of Linux this printer should work fine for you, and you won't experience the bloated driver problems that the Windows and Mac folks seem to be having. It is a less polished offering than the current Canon models, though. Too bad Canon can't see fit to supply Linux drivers for their products. |
| |
| "Great product for the price" | 2008-07-21 |
| - Reviewed By User: A3RAR9FI50HT8P |
| I have gone through a few printers. For work, I do a lot of printing. This printer has lasted longer than most so far, and it's still going. It prints fast, and good quality prints. The display screen is nice. Setup is fairly simple. It's very user friendly. I love the USB slots. Only complaint - I have to set my margins smaller than I have in the past. For some reason it doesn't print to the far left side of the page. I've messed around to figure out why and can't find a reason, or solution. Not a huge problem, I only have to adjust to about 1/4 inch of the page. I think this printer is the best deal for it's price range. |
| |
 "Recurring "paper jam" without paper!" | 2008-07-01 |
| - Reviewed By User: A26LSG1D0PYBXX |
| I bought this to replace another HP all in one product that served me well. First printer showed up with ink cartridges in place - I should have been suspicious. During setup, before any paper was inserted, I kept getting a "paper jam" error instructing me to remove the rear duplexer. After dozens of tries and a call to HP, it was determined that the printer indeed had a "hardware problem". Printer was swapped out the next day. I have now spent another hour trying to set up the darn(!) thing & I am receiving the same error. Really, can it be me? Now I see that other reviewers had the same exact problem. Even if I can resolve it, it's going back. I don't need a high-maintenance office product that is going to fail when I need it most. So disappointing! |
| |
| ""HP" is an abbreviation for "Hemorrhoid Printing"" | 2008-06-23 |
| - Reviewed By eyguy |
Too many others did a better job listing ALL THE FLAWS of this piece of junk, let me contribute my part:
Inconsistent quality, our company installs these in our field offices and everyone one has a unique set of frustrating idiosyncrasies.
This thing is really ready for business use, it isn't really ready for amateur use either.
ALWAYS fails when you need it the most ! When one of our reps is prepping for their overnight presentation and has to print copies before leaving for the airport..... it always jams, or has ink errors despite the fact the cartridges are new and less than a day old.
NEVER, NEVER, GET A PAPER JAM, because even if you clear it, the HP still reports a Jam error, we had to ship one back for this reason and often have to flush all the factory settings to clear the jam !
Keep a flashlight near it, because the card slots are impossible to discern and it is easy to break an SD card being plugged into an XD Micro slot.
We fixed that insidious "Clear Paper Jam" error from the rear duplex loader / read for solution.
This device consistently stretches the text on every duplexed scanned side.
In other words, if you set the scanner to scan both sides of the page, the underside / 2nd part always stretches the text at the top of the 2nd page.
(SEE SUBMITTED PHOTO)
Sometimes, it has just been a single sentence, other times an entire paragraph.
Contacting HP TechSupport is as painful as it is useless. Search their tech support and find out everything else about this thing except what you need to fix.
Searched Google to no avail either.
BUT - the scanning performance speed is superb for an MFD in this price range,,,, too bad it just skews the tops of the even numbered pages.
------ SOLVING THAT "PAPER JAM" ERROR ------
REFER TO THE USER SUBMITTED PHOTO FOR GRAPHICAL NOTES AT THE other HP Officejet Pro L7780 Color All-in-One Printer/Fax/Scanner/Copier (C8192A#ABA)Amazon 7780 Product Page here:
Required Tools:
(2) Medium sized paper clips
Preferable Tools:
(1) Pair of pliers with rubber grips
(1) Edged tool such as wall paper knife, metal pick or toothpick to clean out gear teeth.
This fix applies to paper jams the device believes are in the rear duplexer and often occurs after a real jam that has shredded the paper inside the mechanism.
Despite the fact you've carefully cleaned out all the visible paper from inside with the cover open, paper can jam the gears used to drive the rear rollers and even the tiniest amount of shred prevents operation resulting in the impossible Paper Jam error.
HP Tech Support online and on the phone don't troubleshoot it past "clear the paper from the device than try again please" b.s.
After removing the duplexer, grip any of the four rubber rollers and attempt to rotate in either direction, if they don't move freely with little effort, then continue with these instructions.
Begin:
1. Take the first paper clip and contact the lower two brass rectangles, this fools the device into believing the duplexer is installed, keep the contacts bridged (don't remove your hand or the paper clip until Step 4.) THERE IS NO ELECTROCUTION RISK.
2. Press the "OK" button on the control panel to pretend the paper jam is cleared.
3. CAREFULLY OBSERVE THE pair of white gears on the left, if they seem to clutch, stall, skip or freeze then you have paper shards which are causing the jam.
4. Using a firmer grip or pliers, grip the furthest left rubber roller and rotate in either direction , the gears should rotate with your efforts and look for shards of paper in the gear teeth.
5. Use the paper clip, toothpick or any appropriate edged tool to clear the shards.
Bridge the lower contacts again and observe if the gears rotate freely, if so then you've cleared the insidious jam should be able to print until the next error from this piece of chit printer.
|
| |
| "HP outsources service and satisfaction-Never again!" | 2008-06-14 |
| - Reviewed By goog8r |
I have owned several HP products over the years and have had mixed feelings about the company and their products but kept on buying out of habit and the fact the company at one time was a leader in the arenas in which they chose to participate. My biggest complaint was high priced ink cartridges before but this was about to change--for the worse.
I decide to get rid of some of the clutter on my home office desk and get rid of a HP Photoshop 7000 series printer, a Brother fax machine and a HP 5200 series scanner. My nightmare would begin very soon. The shipment from Amazon arrived in just a few days from Atlanta and was in good condition. I assembled the machine exactly as they instructions showed but after the installation on my computer the machine failed to work. The problem was simple and I was simple minded but unaware of the issues to come. I called HP and spent 35min. and 53 sec. on the phone with a pleasant but clueless person in what I guessed to be India. Nice but had no knowledge of English or how to listen and solve a problem. Bad combo for a customer service rep for the US company and their US buyers. He finally said he would get me a higher level service person who kept trying to get me to buy a service plan. This was deja vu, as the same thing had happened a year and a half ago when I called and tried to get help for the dial up modem for my laptop at a Sacremento hotel with no wireless internet-wasted an hour and a half that time but my cell phone battery died and saved me from the idiots at HP overseas.
I sent emails to HP service and to their executive offices through their company web site. A day later I received an answer that solved the problem. The sender didn't know that they solved the problem but in the next to the last paragraph was info that led me to overide tha lack of a back door on the machine and viola, it worked until the part came several days later.
I got a phone message from the HP execs too--unfortunately the oriental voice butchered the number so badly that I couldn't figure it out to return the call.
All is well that ends well. Well this isn't over. HP has a problem that they don't reveal or announce in the packaging or on the web site. Evidently Microsoft has issues with this 7600 series machine and installing it so the scanner will work. Short story of a long fix--I had to go into the computer directory and make changes to the system and then reload the software. Great, as it would now scan and print.
Not so fast my friend. It may scan but it can't save it to the computer. Scan as many pages as you want but only the first page will save to the computer. Frustrating as heck.
After a week of trying I notice you can scan to a memory device. I do it and it works. Great--problem solved. Just scan to a USB thumb drive and then put it into a port on the computer and save to a file. It works but is cumbersome and time consuming.
Oh well, now everything is sort of perfect. NO, not really. Remember, this is a nightmare. The feeder has more traction on one side than the other even if the rollers are cleaned with denatured alcohol. Results? crooked scans and copies.
The End. HP sux! I will never buy one of their products again or allow anyone in my companies to purchase a HP product of any type. They finally broke me of a bad habit--buying their products.
The END! |
| |
| "Installation issues and buggy drivers mar an otherwise decent multi function" | 2008-06-13 |
| - Reviewed By gunf1ghter |
My wife is a dentist and I purchased the l7780 (same model as l7680 but with extra paper tray attachment included) for her brand new office after seeing many glowing video reviews praising the speed and low print costs.
The printer itself is a marvel, with lightning fast print output and decent color reproduction. The fax and scan functions are very quick and seem to work pretty well.
Unfortunately that's where the praise ends. The HP software installation package is one of the worst I have ever seen (and that's coming from someone who has worked in the computer business for years). I needed to install the print/photo utilities on five brand new Dell XP Pro workstations that had a very simple initial configuration. The HP installation software would hang, it wouldn't clean up upon un-install, it wouldn't see the printer on the cabled ethernet network from one computer but would from another one (with firewalls turned off on all of them), and the real clincher? The stupid printer management utility is a resource hog that frequently crashes the PC with a bluescreen error or prevents logging out or shutting down.
This is unaccepteable under any circumstance, but even worse since this is being used in a Dental office where the staff are dealing with patient data and expect a stable print/scan/fax experience.
HP tech support is worthless. HP would rather save a few bucks and outsource the tech support and software/driver development to India than develop a product that cost $100 more and actually worked properly.
Shame on you HP, you won't be getting another dollar from me. |
| |
| "Biggest piece of junk I have ever owned!!!!!!!" | 2008-06-07 |
| - Reviewed By User: A3E6RBU8MN9LRP |
I have owned a lot of printers.. most of them have been HP. I figured I would be happy with this all-in-one HP printer but it has been a living h***!
Negatives:
1. Cuts off most of my printing - no matter how many times you print the same thing it still cuts it off at the same spot. Try to add in some extra dots or text at the bottom of a document hoping it will cut those off instead does not work.. it still cuts off at the same spot. It is enough to drive a person insane.
2. Paper jams constantly for no apparent reason and they are a pain to get out.
3. Networking is not as easy as it sounds. No matter how many times I try no one in the house can print to it but me.
4. Photo printing is terrible! Buy an Epson for that!
5. When you put in a photo card you have the option of sending the photos to your computer.. that does not work.
6. Top feed for faxing and copying does not work properly and half the time it draws your paper in sideways and crinkles the original.
Positives:
It is basically only good for faxing, copying and scanning (on glass only!!). If you want any decent printing from it.. forget it!
I am searching for my warranty paperwork right now and plan to get rid of it and get an Epson! I am very disappointed and will probably never buy HP again because of it. It is a shame because I really was proud to promote the HP name at one time and now I am no longer proud to do so. NOT WORTH THE MONEY - OR THE ONE STAR AMAZON MADE ME GIVE IT!
|
| |
Expedited Available
