Reviews Written By: A17PQGWGEUKWQUprovided by Amazon.com |
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 | Brita UtraMax Smart Dispenser Water Filtration System | |
 | "Poor spigot design = leaking & inaccessible water." | 2006-05-28 |
| This product is markedly inferior to its main competitor, the Pur 2-Stage Dispenser. Specifically, I found two main flaws: 1. The spigot draws water from at least an inch and a half up from the base of the dispenser. As a result, quite a lot of water is left inaccessible for drinking, even after tipping over the dispenser. 2. Even more infuriatingly, the spigot's connection to the main housing is so poorly designed that it eventually starts to leak water all over the place. The first dispenser I purchased started to leak after 1 week. I dutifully exchanged it for another one, which proceeded to leak after about 2 weeks. It appears that the "O-ring" that connects the spigot to the main housing shrinks when it gets cold. . . a rather fatal flaw for an item intended for use in a refrigerator. Despite being a lifelong Brita user, I exchanged this product for a Pur 2-stage dispenser. I am now converted and will never go back. The dispenser is rock solid, and the water even tastes better! | ||
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