Reviews Written By: A21R3MPDVMEACNprovided by Amazon.com |
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 | Magellan Meridian Platinum GPS with Waterproof Exterior | |
 | "Magellan Tech Support is Terrible" | 2006-09-23 |
| My Magellan Meridian Platinum has somewhere around 50 to 80 hours of use during elk hunting seasons during the last two yesrs. Seemed to be OK unit when it worked. I took it out this year (Sept 2006) and it didn't work. Changed multiple sets of batters and nothing. Tech support in India is terrible. You explain what you have done, they seem to listen, then they begin asking questions (in poor US English) that starts with stupid questions and covers what you just told them. Finally after several calls, I find that Magellan has set a $155 repair fee. I cannot express how mad I am at a company that sells a high end GPS and it fails and they abandon any responsibility. If I ran over by a car, I would expect them to charge me. But sitting in my hunting pack in my basement hardly constitues abuse. I cannot recommend any aspect of Magellan. PS, after lodging a email request, I never got a response. | ||
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