I haven't tried the product yet but I'm disapointed in their advertised rebates. They are quick to deny rebates and it took several calls for me to finally talk to the rebate person. It's a flat denial. I believe the person that talked about the Tech support because if they don't answer rebate issue it's probable true that they don't reply to Tech support questions. The email resolutions is probable not going to work, I had to call customer Svc at 800-622-2793. Just be aware of their REBATES.
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